Problems with work Apple laptops happen rarely, because these are really high-quality and reliable devices. However, sooner or later, you may encounter such a problem as freezing MacBook, when the system or program stops responding to user actions. In such situations, you must either reboot the computer or close the frozen program. Service center specialists RudService will tell you about the possible causes of this problem and ways to solve it.
How to force restart MacBook from keyboard?
If your MacBook freezes while you're working, you can use a special keyboard shortcut to force a restart:
- Press and hold Command + Control + Power button (for models without Touch ID).
- Wait for your computer to reboot. Note that any unsaved data will be lost.
- To force restart a MacBook with an Apple Silicon chip (M1, M2), hold down the Touch ID button until the device turns off completely.
MacBook Stuck on Boot
If when turning on MacBook macOS system freezes and does not boot, the screen may display the Apple logo or a loading bar, but nothing happens. In this situation, restarting the device may help:
- Hold down the laptop's power button until it turns off completely (about 5 seconds).
- Wait 10-15 seconds and turn on your Mac again.
- If that doesn't help, you may need to disconnect and reconnect the battery (requires removing the bottom cover) or reset the SMC (for Intel-based MacBooks).
How to close a frozen program on a MacBook?
If the program is on MacBook is frozen, you can force it to close and restart. However, keep in mind that unsaved data will most likely be lost. You can close a frozen program in the following ways:
- Press Command + Option + Escape to open a window with running programs. Select the desired program and click "Force Quit".
- Using two fingers, click the trackpad on the frozen app's icon in the Dock and select Force Quit.
- Open the Activity Monitor app, select the desired program and click on the X icon in the top bar.
MacBook Stuck on Update: What to Do?
MacBook Freezing during a macOS update is a fairly common problem. It may be due to low disk space or a hardware failure, but most often it is a simple glitch. Various MacBook models require different approaches to solve this problem.
MacBook on Apple Silicon chip (M1, M2)
- Turn off your Mac by holding down the power button.
- Turn it on again by holding the power button until the startup options window appears.
- Select the boot disk while holding the Shift key and select Continue in Safe Mode.
MacBook with Intel processor
- Turn off your Mac by holding down the power button.
- Turn it on and immediately hold down the Shift key until a window appears.
- In the corner of the screen, select "Boot into Safe Mode."
How to reboot MacBook into recovery mode?
Recovery mode allows the system to analyze and fix the problem. However, it is recommended to use this method only as a last resort. First, try booting into safe mode (as described above) and fixing the situation yourself, for example, by changing settings or removing the problematic application. Here's how to use recovery mode:
MacBook on Apple Silicon chip (M1, M2)
- Turn off your MacBook by holding down the power button.
- Turn it on and continue holding the button until the options window appears.
- Click Options and Next.
- Select the disk volume to restore and click Next.
- Enter your administrator password and click Continue.
MacBook with Intel processor
- Turn off your MacBook by holding down the power button.
- Turn it on and immediately press the Command + R key combination until the following window appears.
- Select your user profile.
- If your computer has multiple disk volumes, select the one where macOS is installed (by default, Macintosh HD).
- If prompted, enter your administrator password and click Continue.
Note: This recovery method allows you to restore an already installed version of macOS. If you want to completely overwrite and update the system files via the Internet, instead of the Command + R combination, hold down Option + Command + R at startup.
Help with macOS recovery and MacBook freeze issues
We have reviewed the simplest methods for fixing a frozen MacBook that you can do yourself. If you are unable to solve the problem or you encounter difficulties, seek help from specialists RudService service center . We will promptly and efficiently update, configure or reinstall the macOS system and programs on your MacBook in Kyiv, eliminating all problems with the warranty.
