When updating or flashing an iPhone, users often encounter errors that may indicate various problems. These failures can be caused by both software and hardware reasons. For example, in some cases, the problem may be related to a faulty USB cable or connector, in others – to incorrect operation of the computer or the device itself.
Here are the main reasons for errors and how to fix them:
- Faulty USB cable or port
If iTunes gives you an error, the first thing to check is your USB cable. Using non-original or damaged accessories can cause connection problems. Try connecting a different cable or changing the USB port on your computer. - iTunes crash
Sometimes the error occurs because of an outdated version of iTunes or a malfunction. Make sure you are using the current version of the program. If the problem persists, try reinstalling iTunes. - Software failure on the device
Errors may occur due to system failures on the iPhone. Try putting the device into DFU (Device Firmware Update) mode and restoring it via iTunes. - Not enough space on device
If your iPhone doesn't have enough free space, the update process may be interrupted. Free up space by deleting unnecessary files, apps, or media before starting the update. - Problems with internet connection
The update requires a stable network connection. Check your internet quality or switch to a more reliable connection. - Hardware problems
If the above methods do not help, there may be a hardware malfunction, such as a damaged charging port or a failure in the operation of the device components. In this case, it is recommended to contact the service center.
What do iTunes error codes mean?
Each error code displayed in iTunes has its own meaning. For example:
Error 1, 8
Possible cause: The firmware version is not suitable for this device, or the iTunes version is out of date.
Possible solution: Update iTunes to the latest version or check that the correct firmware is selected.
Error 5, 6, 10, 11, 17
Possible cause: The error occurs when restoring to a custom firmware
Possible solution: Put the device into PWNED DFU Mode, download another custom firmware or create it yourself.
Error 9, 13
Possible cause: The error occurs either when the data transfer via the cable is interrupted, or when the firmware is incompatible with the selected recovery mode.
Possible solution: Restore firmware from DFU mode. Check the condition of the USB cable, USB ports and the device's dock connector.
Error 14
Possible cause: An error was detected in the firmware file while restoring the software.
Possible solution: Disable firewall and antivirus, change USB cable or USB port, download firmware again.
Error 20
Possible cause: The device is in Recovery Mode instead of DFU Mode.
Possible solution: Put your device into DFU Mode.
Error 21
Possible cause: DFU mode error during jailbreak.
Possible solution: Put the device into PWNED DFU mode via Pwnage Tool, Sn0wbreeze, Redsn0w or iREB.
Error 23
Possible cause: iTunes cannot determine the IMEI or MAC address of the device.
Possible solution: The error is most likely hardware related. Contact the service.
Error 26, 37
Possible cause: Custom firmware file error.
Possible solution: Download custom firmware or create it yourself.
Error 27, 29
Possible cause: An incompatible version of iTunes is installed.
Possible solution: Update iTunes to the latest version.
Error 28
Probable cause: 30-pin connector malfunction.
Possible solution: Contact the service.
Error 34
Possible cause: Not enough free space on your hard drive.
Possible solution: Clean up the hard drive where iTunes is installed.
Error 35
Possible Cause: You do not have permission to access the iTunes folder on Mac OS X.
Possible solution: Perform a permissions repair using Disk Utility.
Error 39, 40, 306, 10054
Possible Cause: The connection time to Apple servers has exceeded the time limit.
Possible solution: Check your firewall and antivirus settings, they may be blocking access.
Error 54
Possible Cause: Transferring purchases from the iTunes Store / App Store is not possible.
Possible solution: Clear your backups. Deauthorize your computer in iTunes, and then try authorizing it again.
Error 414
Possible cause: You do not have permission to sync content rated 17+.
Possible solution: Adjust the age rights in your App Store account (menu “Store — View my account”)
Error 1004, 1050
Possible Cause: There is currently no connection to Apple servers.
Possible solution: Try to activate/restore later.
Error 1011, 1012
Probable cause: No response from the modem part iPhone or iPad.
Possible solution: Restart the device. If the error persists, contact the service.
Error 1013-1015
Possible cause: When attempting to restore the firmware, iTunes detected a mismatch between the device modem version and the software being restored.
Possible solution: To exit the device from Recovery Mode, use the TinyUmbrella or iReb utility.
Error 1415-1428, 1430, 1432
Possible Cause: The device is not detected in iTunes.
Possible solution: Replace the USB cable, USB port, sometimes also indicates a hardware problem on the device. If the error persists, contact the service.
Error 1450
Possible Cause: iTunes library file cannot be modified.
Possible solution: Restore access rights on the computer.
Error 1600, 1603, 1604, 16011
Possible cause: The error is related to USB bus synchronization or as a result of restoring to a custom firmware.
Possible solution: Use the iReb utility
Error 1609
Possible Cause: The version of iTunes is too old to work with this device.
Possible solution: Update iTunes to the latest version.
Error 1619
Possible Cause: Device is not detected in DFU mode
Possible solution: Update iTunes to the latest version.
Error 1644, 2002
Possible cause: There are processes running in the system that affect the normal operation of iTunes.
Possible solution: Close the suspected processes (for example, firewall, antivirus or background applications), restart the computer.
Error 2001
Possible Cause: The device is not detected in iTunes.
Possible solution: Update iTunes / Mac OS X to the latest version.
Error 2003, 2005
Possible cause: The USB cable or USB port is damaged, there is no Internet access.
Possible solution: Replace the USB cable, clean the USB port or dock connector of the device, check the Internet access.
Error 3000, 3004, 3999
Probable cause: Connection timeout to Saurik / Apple servers exceeded.
Possible solution: Check your firewall and antivirus settings, they may be blocking access. Restart your computer
Error 3001, 5103, -42210
Possible cause: iTunes is not loading video files.
Possible solution: Delete the “SC Info” system folder.
Error 3002, 3194
Probable cause: Saurik's servers do not have any saved SHSH to restore this firmware.
Possible solution: Close TinyUmbrella or remove the line “74.208.105.171 gs.apple.com” from the hosts file. Restart your computer
Error 3123
Possible Cause: Unable to connect to iTunes video service
Possible solution: Deauthorize your computer in iTunes, and then try authorizing it again.
Error 3195
Possible Cause: The SHSH digital certificate file is corrupted.
Possible solution: Perform a software restore again using iTunes.
Error 5002
Possible cause: Unable to make payment in App Store / iTunes Store.
Possible solution: Correct your credit card payment information in your App Store / iTunes Store account.
Error 8008, -50, -5000, -42023
Possible Cause: An attempt to restore the app download from the App Store / iTunes Store was not possible.
Possible solution: Delete files from the iTunes Media/Downloads folder.
Error 9807
Possible cause: The connection to Apple servers has timed out.
Possible solution: Check your firewall and antivirus settings, they may be blocking access.
Error 9813
Possible Cause: Corrupt or invalid Keychain certificate files on Mac OS X.
Possible solution: Clear Safari cache.
Error 13001
Possible cause: Corruption of the iTunes media library system file.
Possible solution: Reinstall iTunes or delete the .itdb files in your library.
Error 13014, 13136
Possible cause: There are processes running in the system that affect the normal operation of iTunes.
Possible solution: Close the suspected processes (for example, firewall, antivirus or background applications), restart the computer.
Error 13019
Possible Cause: An error caused by iTunes library files.
Possible solution: Delete corrupted or incompatible files in your iTunes library.
Error 20000
Possible cause: Conflict between iTunes and the Windows OS graphical shell.
Possible solution: Set Windows appearance settings to default.
Errors -39, -50, 11222
Possible Cause: The connection to itunes.apple.com timed out.
Possible solution: Update iTunes, sign out and sign in again, check your firewall and antivirus settings, they may be blocking access.
Error -3221
Possible Cause: Limited access rights to iTunes application files on Mac OS X.
Possible solution: Repair permissions using Disk Utility.
Error -3259
Possible Cause: The connection to the iTunes Store timed out.
Possible solution: Check your Internet access.
Error -9800, -9812, -9814
Possible Cause: An error related to an inappropriate time zone, date, or time of purchase from the iTunes Store.
Possible solution: Set the current date on your PC.
Error 0xE8000022
Possible cause: Damage to firmware system files.
Possible solution: Redownload the firmware file or restore the firmware in iTunes.
Error 0xE8008001
Probable cause: Installation of pirated software on the i-device
Possible solution: Don't use hacked apps.
If you encounter a different error, it's always a good idea to look up its meaning in Apple's official documentation.
Keeping your device up to date, using original accessories, and following instructions will help minimize the likelihood of problems and ensure your iPhone continues to function smoothly.
