Why does the sound disappear and how can I restore the functionality of my headphones?
AirPods Pro are more than just wireless earbuds, they are a multifunctional device with built-in microphones for calls, voice commands, and active noise cancellation. However, over time, users may find that one or both microphones stop working, the sound during a conversation becomes unintelligible, and the noise suppressor starts to act up.
In this article, we will look at why the microphone in AirPods Pro fails, whether it can be replaced, and how professional repairs are carried out 🎯
Why does the microphone stop working in AirPods Pro? 🧐
There may be several reasons, and not all of them are related to physical damage:
-
Blockage with dirt or earwax. This is the most common cause. The microphone holes are very small, and even a thin layer of dirt can block the sound.
-
Mechanical damage. Impacts, falls and attempts to clean with sharp objects can damage the sensitive filling.
-
Moisture ingress. Although moisture and sweat resistant, repeated exposure to liquid (especially salty liquids like sweat) may cause the microphone to malfunction.
-
Factory defect. Some batches of headphones released before the end of 2020 were subject to Apple's free service program due to issues with microphones and noise cancellation.
-
Software glitch. Sometimes the problem is solved by updating or resetting the settings. But if it doesn't help, it's most likely a hardware problem.
How to understand that the microphone is faulty? 🔍
Signs to look out for:
-
You are hard to hear during calls
-
Your voice is distorted and sounds robotic.
-
Siri not working
-
AirPods Pro don't include active noise cancellation or Transparency Mode
-
One of the headphones works fine, but the other one doesn't.
If at least one of these symptoms is observed, it’s time to get diagnosed.
Is it possible to replace the microphone on AirPods Pro? ✅
Yes! In specialized service centers, microphone replacement is quite a real procedure. But it's important to understand: AirPods are ultra-compact devices, and their repair requires high precision, a microscope, special equipment and skills.
It is impossible to replace the microphone at home on your own - there is a high risk of damaging the case, other components or completely ruining the device.
How does microphone replacement work in our service 🛠
-
Diagnostics. We check whether the problem is really in the microphone. Sometimes deep cleaning with ultrasound or micro vacuum helps.
-
Opening the case. We carefully open the earphone with a specialized tool, maintaining the seal.
-
Removing the microphone. We desolder the faulty component under a microscope.
-
Installing a new microphone. We use original or similar quality parts.
-
Testing. We test the work in real conditions: calls, Siri, noise reduction.
-
Sealing and assembly. We seal the case, restore its appearance and moisture protection.
💡 Important: After replacing the microphone, we always provide a guarantee and a receipt.
How much does it cost and how long does it take? 💸⌛
Prices depend on the complexity of the repair and the condition of the device. On average:
-
Price: from 800 to 1400 UAH
-
Term: 1 day (in some cases - up to 2)
We agree on the cost and terms in advance and do nothing without your consent.
Why is it worth repairing rather than buying new headphones? 💡
✅ Savings. A new set of AirPods Pro is expensive. Replacing the microphone is 5-10 times cheaper.
✅ Ecology. Repair is a step towards conscious consumption and reduction of electronic waste.
✅ Speed. You don't need to order and wait for delivery of new headphones - we will return your sound in 1 day.
✅ Quality. After professional repair, the headphones work no worse than new ones.
When is it time to replace your headphones completely? 🔄
-
Both microphones, batteries and case are damaged
-
There are problems with the Bluetooth connection
-
The headphones do not charge and are not detected
-
The device is over 3 years old and no longer holds a charge
But in most cases, replacing one microphone solves the problem on the 100% 🔥
Conclusion: don't rush to throw it away! 🧠
If yours AirPods Pro Started Having Difficulty Hearing You — this is not a reason to send it to the dump. Most likely, the problem can be solved by replacing the microphone. It is inexpensive, fast and effective.
📍 Contact our service, and we will be happy to restore your sound!